Nippon Travel Starts 24 hours Crisis Management Service “TASKAL” in Malaysia

Nippon Travel Agency Co., Ltd (Head Office: Tokyo, Japan) and its Singaporean arm, NTA Travel (Singapore) Private. Ltd  established “TASKAL Resources Sdn. Bhd” (hereinafter referred to as TASKAL) in Kuala Lumpur, Malaysia in order to provide one stop crisis management service worldwide.


TASKAL is one-stop crisis management service to solve troubles encountered by travelers and expats. TASKAL will support travelers and expatriates 24 hours a day via its business chat app and call centre solving troubles.

For companies and schools, to ensure safety of business travelers and overseas students is the most important issue.  Use of our network enabled to 24 hours/365days support and help travelers and expatriates solve problems when they encounter such troubles as theft, injury or illness, according to the representative of TASKAL.

Japanese, English, Chinese, Malay, Indonesian, Tamil and Thai are spoken at multilingual call centre, some more languages will be available soon.  TASKAL also provides on-ground immediate response service “Kaketsuke” over 100 countries using network of Japan Travel group.

You can use app with starting from 250 yen of the monthly payment.  It’s app includes free chat, SOS button, safety information news and GPS functions.  


Source：渡航先での「困った！」を解決！　海外旅行・出張や留学の安心・安全をサポートする危機管理サービスをワンストップで提供：（PRTIMES）